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Health System Specialist - Associate Group Practice Manager
Veterans Health Administration · Posted 2 days ago
On-siteWashington, DC$102K – $133KApply by May 18, 2026Health System SpecialistENTJESFJESTJISTJOperations
Apply for this job →About the Role
The primary purpose of the Health Systems Specialist is to serve as an Associate Group Practice Manager, at the Washington, D.C., VA Medical Center. The specialist reports to the Ambulatory Care Operations Director/Group Practice Manager. The Health Systems Specialist provides assistance and support to the ACOD/GPM and to all ambulatory care services in the facility and related Community Based Outpatient Clinics.
What You'll Do
- →Duties include, but are not limited to: Exercises expertise in clinical operations.
- →Provides access related consultative services, working in collaboration with facility Service Lines, to review and develop guidance and policies that will facilitate standardized processes.
- →Reviews and provides input on regulations and policies for local interpretation, utilizing local group practice management and communication strategies.
- →Collaborates with staff from other facilities and to work on higher level project groups to review and make recommendations for facility and/or VISN level policies, procedures, systems, requirements, documents, and business or access analysis initiatives.
- →Assists in the evaluation of outpatient care patient feedback for access and quality measures at the facility and utilizes an analytics system for the collection and analysis of outpatient care patient feedback for access and quality measures.
- →Utilizes advanced principles and strategies for access improvement to review and provide recommendations to Clinical Leads including identifying strategies to reduce patient wait times.
- →Assists clinic managers in forecasting the impact of staff changes and developing countermeasures to mitigate the effect of staff shortages on access to care.
- →Provides administrative program advice for ambulatory care clinical support services.
- →Implements established action plans that will enable clinical grids to accurately reflect supply.
- →Monitors profile indicators to help eliminate issues with backlogs (including Recall Delinquency, Past Due Return To Clinic Orders, and Open Consults), Missed Opportunity Rates, Wait Times or Community Care options.
- →Ensures accuracy of related services FTEE, person class assignments, labor mapping and book ability.
- →Monitors telephonic issues and develops action plans to address and monitors business and clinical analysis recommendations across service lines to determine trends and impact at the facility level.
- →Work Schedule: Monday - Friday, 7:30am - 4:00pm Virtual: This is not a virtual position.
- →Position Description/PD#: Health System Specialist - Associate Group Practice Manager/PD99865S Relocation/Recruitment Incentives: Not Authorized.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
Personality Fit
Job ID: b53a68d6-6ebe-4ce1-bf04-390b8b66cc55
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