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Program Support Assistant (OA)
Veterans Health Administration · Posted 2 days ago
On-siteMemphis, TN$45K – $59KApply by May 26, 2026Miscellaneous Clerk And AssistantESFJINFJISFJISTJHealthcare
Apply for this job →About the Role
The incumbent works as a Program Support Assistant (PSA) for programs within the Mental Health Service. The purpose of the position is to provide administrative/clerical support to clinical programs within VAMC Memphis Mental Health Service.
What You'll Do
- →Duties include, but are not limited to: The incumbent will be required to input data into the computer for reporting needs and possible transmission to national or accreditation bodies such as the centralized evaluation facility at the Northeast Program Evaluation Center (NEPEC), Commission on Accreditation of Rehabilitation Facilities, Trainee Accreditation agencies.
- →Incumbent is responsible for gathering information from clinicians and other staff as needed, maintaining spreadsheets and providing written reports.
- →Incumbent is responsible for coordination of data collection procedures daily.
- →The incumbent will collect, organize and review all data collected by other program staff members to ensure their completeness and accuracy.
- →Incumbent is responsible for coding of data and for entering data into a computer database.
- →The Program Support Assistant provides a wide range of assistance to the program's clinical staff.
- →Incumbent prepares in final format all required sectional correspondence, i.e., letters, proposals, minutes of meetings, conferences, confidential material, reports and surveys, any other needed correspondence to provide care and services to the staff and Veterans.
- →Qualified typist is required.
- →Incumbent receives, transcribes (in some cases composes) and types informal forms, subject matter consisting of correspondence, form letters, memoranda, protocols, takes minutes at meetings, etc.
- →Incumbent complies and prepares statistical information, when required for the Clinical Program Coordinator/Manager and/or Chief, Mental Health Service.
- →Incumbent creates and maintains files of agency regulations, guidelines, directive and manuals, as well as correspondence, applications, reports, etc.
- →Incumbent prepares requests for professional staff travel.
- →Incumbent is responsible for initiating work orders for repairs, supplies and equipment, maintaining follow-up action to be taken when appropriate, and is responsible for receiving and signing for supplies and equipment when delivered.
- →Incumbent will research for information required from digital sources; identifying and compiling data; interpreting and compiling reports for submission to the Clinical Program Coordinator/Manager.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 2d574b85-69b6-4838-9e70-5f85dd865c0a
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