Job Listing
V
Program Support Assistant
Veterans Health Administration · Posted 2 days ago
HybridCleveland, OH$53K – $68KApply by May 18, 2026Miscellaneous Clerk And AssistantESFJINFJISFJISTJHealthcare
Apply for this job →About the Role
The VA Northeast Ohio Healthcare System is recruiting for a Program Support Assistant. The Program Support Assistant is assigned to the Polytrauma Amputation Network Site (PANS) within the Amputation System of Care (ASoC). The incumbent functions as a program and administrative assistant to the Polytrauma Amputation Network Site (PANS) in the Physical Medicine and Rehabilitation Care Line under the direction of the PANS Medical Director.
What You'll Do
- →The Program Support Assistant duties include, but are not limited to: Provides program administrative and technical assistance in the day-to-day operations, program planning for PANS, and completes special projects as assigned.
- →Recognizes and resolves program issues on an ongoing basis.
- →Monitors and maintains program requirements for the JCAHO and CARF standards and quality improvement activities as assigned.
- →Performs work involving the collection, compilation, and/or tracking of data and statistical information in support of the Regional Amputation Center's Program operation.
- →Assists in the planning, review, and reporting of data/statistical results of program/project studies.
- →Establishes protocols for incoming data, organizes computerized data sets, and retrieves computerized data.
- →Performs a basic analysis of the data and generates a variety of reports.
- →Evaluates documents, e.g., sampling plans, permit applications, and other data collection forms.
- →Coordinates incoming data from a variety of sources, reviewing documents, reports, and/or applications for omissions and inconsistencies, and ensures data entry is complete and accurate.
- →Maintains automated system of program-specific data to track suspense on items such as project milestones, progress reports, funding accomplishments, and compliance strategies.
- →Collects and analyzes data which identify the need for programmatic enhancements.
- →Provide program guidance and development of employees within the service to ensure understanding and compliance related to scheduling, workload capture, VSSC, and other programs used to monitor the completion of workload.
- →Providing staff development opportunities relating to educating staff on the purpose of completion of workload in a timely manner.
- →Work Schedule: Monday-Friday; 8:00am-4:30pm Telework: Ad-hoc telework schedule may be available per agency directive.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: 3bc2a835-d51c-4c4a-8558-275d4f30b347
Posted via USAJobs