Senior Manager Platform Architecture

About Us Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will make that happen. Our values guide us —they are present in how we show up, make decisions, and work together to make an impact. We're curious, driven, collaborative, genuine and humble. Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you! Summary Join our team as Senior Manager, Platform Architecture, where you'll play a pivotal role in pioneering a new post-sales technical function at Temporal. We are building the Platform Architecture organization to own the path from purchase to safe, scalable production for our customers. In this position, you'll build and scale this function globally, defining how we run customers in production consistently and ensuring clear ownership across Sales, Support, Services, and Engineering. You'll raise the bar for what "customer success" means in a reliability-first company, empowering you to substantially impact how Temporal grows. This is a career-defining opportunity to shape a function that converts production success into long-term adoption and expansion. What You'll Do Build and Lead the Platform Architecture Organization Hire, coach, and develop a team of high-performing Platform Architects Establish clear role boundaries, career paths, and operating standards Set expect