Job Listing
U
Systems Analyst
U.S. Courts · Posted 2 days ago
About the Role
The Western District of New York seeks a mission-driven professional to serve as a full-time Systems Analyst within the Buffalo divisional office of the United States District Court Office of the Clerk. The ideal candidate possesses technical skills in addition to excellent interpersonal and analytical skills, strong work ethic, and resilience.
What You'll Do
- →Performs professional work related to the functionality and administration of application for the court's Case Management/Electronic Case Files System (CM/ECF-NextGen), as well as other national and locally developed applications.
- →Performs content updates as requested to various internal and external websites.
- →Addresses support calls from the information technology (IT) help desk.
- →Prepares written documentation for users and IT staff that is clear and effective.
- →Provides support for user applications, such as Microsoft Windows, Microsoft Office (Office 365), Adobe Acrobat, and computer hardware and software to all court units.
- →Assists in hardware/software installs, updates, and decommissioning.
- →Provides IP phone and voicemail administration and support.
- →Provides courtroom A/V support which includes video conferencing, and IP telephony systems.
- →Carries a court-issued cell phone and is available to respond to customer issues.
- →Trains users on local and national applications.
- →Performs other related duties, as assigned.
Requirements
- ✓Applicants must be U.S. citizens or lawful permanent residents seeking U.S. citizenship.
- ✓Employees are required to use electronic funds transfer for payroll deposit.
- ✓This is a high-sensitive position within the Judiciary.
- ✓Employment will be considered provisional pending successful completion of an OPM background investigation and credit check and a favorable suitability determination.
- ✓Investigative updates are required every five years.
Benefits
- ★Click HERE to learn more about the Judiciary's benefits.
Personality Fit
Job ID: e717e245-9b97-445f-9186-5833ad0b98a4
Posted via USAJobs