Virtual Assistant Admin Social Media & Brand Support for Luxury Jewelry Retail

We are seeking a highly organized, detail-oriented, and professional Virtual Assistant to support daily operations, client communication, and executive scheduling. This role is ideal for someone who thrives in a fast-paced luxury environment and understands the importance of discretion, organization, and refined communication. Role Overview The Virtual Assistant will provide administrative and client-facing support to the Head Designer and leadership team, ensuring seamless communication, appointment coordination, and timely follow-ups. Key Responsibilities Client Communication ● Monitor and respond to all incoming emails in a timely and professional manner ● Draft and send client quotes for custom designs and special orders ● Follow up with customers regarding custom pieces, approvals, and timelines ● Provide updates to clients on jewelry repairs and order status ● Maintain a polished, luxury brand tone in all correspondence Calendar & Appointment Coordination ● Manage and coordinate the Head Designer’s calendar ● Schedule custom consultations (in-store and virtual) ● Confirm appointments and send reminders to clients ● Ensure all consultation notes and files are properly organized Quoting & Administrative Support ● Assist in preparing and organizing custom design quotes ● Track outstanding quotes and follow up appropriately ● Maintain client records and documentation ● Support workflow organization between sales and production Social Media & Brand Support ● Assist with social media scheduling and posting ● Help draft captions and content ideas ● Respond to direct messages and inquiries professionally ● Support basic content organization and campaign planning \n Ideal CandidateExceptional written communication skills Highly organized with strong attention to detail Comfortable managing executive calendars Experience in luxury retail, jewelry, or hospitality preferred Professional, discreet, and trustworthy Tech-savvy (Google Workspace, Shopify, social media platforms) Able to work independently and meet deadlines What We OfferFlexible remote work environment Opportunity to work within a growing luxury brand Creative involvement in custom design processes \n$500 - $700 a month Part-time: 20 hours per week to start Potential to increase to full-time over time Time Zone: Atlantic Standard Time (AST), Mon–Fri, 10 AM–5 PM \nWhy Join Assist World? 100% REMOTE $50 birthday bonus $200 testimonial bonus $500 entry monthly raffle NO TRACKER. NO PROBLEM